Ticketping is an AI-powered helpdesk that lives inside Slack. AI replies to customers instantly, syncs conversations across email and chat, and lets your team jump in when needed — all inside Slack. Perfect for lean, fast-moving teams.
Connect Slack — Ticketping instantly turns your Slack workspace into a support inbox.
Add chat widget to your website — Customers can reach you from your site or via email.
AI handles FAQs — Common questions are answered automatically using your docs or knowledge base.
Seamless handoff — When things get complex, your team continues the same thread — no tab switching.
Everything stays synced — Replies stay updated across Slack, chat widget, and email automatically.
Why teams love it
Works natively inside Slack — no new tool to learn
AI support + human handoff = faster, friendlier replies
Ideal for startups and lean teams that move fast
I built Ticketping because I hated juggling between Slack, Zendesk, and email just to reply to customers. And at work, we get about 150 tickets everyday across all our product suites. Now we do handle all from one place — Slack.
